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SYNOPSIS
The other day I received an email from someone who had been irritated by one of my blog posts.
I read her concerns carefully and crafted a response that began, “I’m sorry you were upset by what I said.“
After I sent the email, I realized that I had not really apologized.
My apology was actually a “passive aggressive apology.“
Whenever we say “I’m sorry you…“ we are not really apologizing.
We’re putting the issue back on the other person rather than assuming responsibility, which is implied by a genuine apology.
Notice how often you use the passive aggressive apology and strive to be more genuine when you apologize.
Hi:
I’m David Reck’s Sister and wanted you to know that my parents and I are really enjoying these jumpstart videos.
I just purchased To: You Love God and highly recommend it. It’s a perfect way to start your day. You have a real gift – thank you for sharing it with the world. Sandy
Hi Sandy. Nice to meet you and thanks for the kind words.
I love that you share what happens to you sincerely. You inspire me.