There’s one word many people struggle with saying.

It’s not a long word, nor is it difficult to understand, but we all struggle to say it.

By now, I’m sure you know that the word is “NO.”

Rather than telling someone “no” and possibly upsetting someone, we complain about the circumstances surrounding the request in an attempt to be let off the hook.

In this JumpStart learn:

  • Why people complain to be set free of tasks
  • A simple phrase (I stole from Tony Robbins) that keeps the person committed to the task
  • A new look at the word responsibility

Complaining about circumstances is a ready way of making excuses, here’s how to get people to stop doing this >>>


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