Have you noticed just how wrong some conventional wisdom can be?

For example, the idea of “don’t just sit there, do something!” has caused lots of people problems because often hyperactivity is counterproductive.

The way I like to think of it is, 

“Before you compose a response, compose yourself.”

Whenever we’re upset, our first response is typically our worst response and the best thing we can do is to:

  1. Decide the outcome you wish to have
  2. Speak accordingly
  3. Be nice

The mark of maturity is the ability to respond rather than react and you have more control over your responses than you imagine.

Let’s unpack how to gain composure when we need it most…


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