These are tumultuous times for the hospitality industry.

People demanding higher wages, and many people even leaving the hospitality industry after decades of service.

My guest today, James Henderson, says that it is time for a hospitality revival.

It is time for us to look at the hospitality industry in a whole new way and to create an environment that provides the service people want while respecting the servers who provide that service. 

We are all impacted by the service industry. 

I think you’re going to find this to be an eye-opening interview…


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